AI screensharing calls for user onboarding.
Onboarding calls convert. But they don’t scale. Nimbia does them for you. It joins every new user in a live screen-sharing call. Controls their browser. Handles objections. 24/7.
“Week-one activation went from 49% to 70%, and trial-to-paid conversion roughly doubled.”
It actually talks to your users.
Real voice. Real conversation. Your users speak, interrupt, ask follow-up questions. Nimbia listens and answers like a teammate who knows every feature cold.
“Most people on our platform aren’t our customers, they’re our customers’ partners. We had no way to even talk to them. Nimbia gives every one of them a first conversation.”
Shows not tells. Controls their browser.
While it talks, it clicks buttons, fills in fields, and navigates your product step by step. No chatbot pasting a numbered list from your help center. No link to a KB article the user won’t read.
- Open Candidates
- Select a profile
- Review matching roles
- Assign to a position
Every user gets the call. Not just your top 10%.
A live onboarding call for every user. Any language, any time zone, at three in the morning if that's when they sign up. The ones who would have quietly churned reach the moment it clicks instead, with none of the headcount it would take by hand.
“I used to onboard the big accounts myself and rely on our in-app onboarding for the rest. Now every signup gets a call, including the ones that come in at midnight.”
Live in minutes, not months.
We train Nimbia
Share your call recordings, docs or a test account. Nimbia explores your UI and builds walkthroughs on its own.
Nimbia.boot({ user_id: user.id, email: user.email, first_name: user.firstName, company: { name: user.companyName, plan: company.plan, }, });
You paste one snippet
Add a script tag to your app. Same as any analytics or chat widget you've installed before.
Users get live calls
Every new user gets a real-time screen-sharing session. Any language, any time zone.
“Nimbia doubled our trial-to-paid conversion.
Plus every trial user is a real conversation now. We learn what they want, we see who’s serious, and we know exactly what to say when we follow up.”
Sander Kamphuis
Founder, WeMind
The moment a signup becomes a customer.
Onboarding decides whether a new user ever reaches value, or quietly leaves. Nimbia runs that moment live, for every one of them.
Signs up
A new user lands. Motivated, and lost in equal measure.
First action
Nimbia walks them to the first step that matters.
Aha! moment
The value clicks. Felt, not explained.
Activated
No longer a signup. A customer.
Use Cases
50-80% of your trial users never activate.
They signed up. They poked around. They left. Not because your product doesn’t work, but because nobody showed them the moment it clicks. Nimbia does.
Learn moreYou’re doing every onboarding call yourself.
It works. It converts. And it takes 100% of your time. Nimbia does the same calls you do, for every user, so you can stop being the bottleneck.
Learn moreDocs, tooltips, product tours. Users still churn.
You’ve built every self-serve resource the playbook says to build. Users still don’t get it. Nimbia spots the hesitation and steps in before they close the tab.
Learn moreYour users sign up at 11 PM. By morning, they’ve moved on.
The window between signup and churn is hours, not days. Nimbia runs onboarding calls 24/7, in any language, without a night shift.
Learn morePlays nicely with everything you already use.
Slack, Intercom, HubSpot, Salesforce, Segment and more. Nimbia drops into the stack you already run, and takes the handoffs your team used to chase manually.
Frequently asked questions
Everything about Nimbia’s onboarding agent, integration, and fit.